About Us
We are customer experience and digital marketing enthusiasts. We are on
a journey to develop initiatives transforming how human experience connects with a hotel’s brand, values, and mission.
What we believe
Our mission is to help hotels in the area of customer and human experience. We are a consulting and design company and we will help you translate knowledge about traveling clients into short and long-term activities.
Hexperience is above all
Experience
Since 2016, we have completed over 50 projects. This gave us a solid know-how that we are happy to share with you.
Agility
Agile approach to work and trouble-free modification of design assumptions adequately to the changing requirements.
Co-creation
Together is better, and we will be happy to involve you, your team, other business areas and clients in this process.
World Class Customer Service
We respond to your messages within a few hours, and make sure that you always know what is currently happening in the project.
We work remotely, hybrid or stationary.
Inspiration
On a daily basis, we collect the best practices in the area of hotel customer experience, we expand them with new trends from other industries and we are happy to share the knowledge with clients.
Our core values
These core values are not just words on paper; they guide our actions, decisions, and interactions, shaping our company culture. They ensure that we consistently provide outstanding service and solutions to our clients and partners.
Time
We understand that time is a precious resource, both for our team members and our clients. We are committed to efficiency and productivity, ensuring that we use time wisely and deliver on our promises promptly.
Respect
Respect is at the heart of everything we do. We value the diverse perspectives and contributions of our clients, partners, and the communities we serve, fostering strong, collaborative relationships.
Results
We are driven by a passion for achieving tangible and meaningful results. We set high standards for ourselves and work diligently to meet and exceed expectations.
